Minimum System Requirements

Windows

166 MHz Intel Pentium processor or higher
Windows 98 or higher
32 MB RAM installed (64MB recommended for Netscape 6)
800 X 600 screen resolution with thousands of colors display
Browser: Internet Explorer 5.0 or higher; Netscape 4.7 or higher, Netscape 6.1 or higher
Plug-Ins: QuickTime, Shockwave 8
Internet Connection: 56k modem minimum

(You may obtain the current version of Web browsers for Windows by clicking on Internet Explorer download, or Netscape download then following the online instructions.)

Macintosh

120 MHz PowerPC or higher
OS 8.6 or higher
24 MB RAM available (64MB recommended for Netscape 6)
800 x 600 screen resolution with thousands of colors display
Browser: Internet Explorer 5.0 or higher; Netscape 4.7 or higher, Netscape 6.1 or higher
Plug-Ins: QuickTime, Shockwave 8
Internet Connection: 56k modem minimum

(You may obtain the current version of Web browsers for Macintosh by clicking on Internet Explorer download, or Netscape download then following the online instructions.)

Recommended Plug-Ins

If you do not see the sample movie playing below, you need to install Shockwave Player.	If you can't see the flashing text below, install the QuickTime™ plug-in.

Download Shockwave Player from Macromedia.	Download the QuickTime™ plug-in from Apple.

Screen Resolution

800x600 is the minimum screen resolution requirement for this site. This pixel ruler should span 760 pixels and fit easily on the screen. If you can see its full width, your resolution is set to 800x600 or higher. If the ruler DOES NOT measure approximately 760 pixels across your screen when the window is fully expanded, you will have to raise your screen resolution settings.

Macintosh users adjust the screen resolution in the Monitors Control Panel.
Windows users, go to Settings > Control Panel > Display > Settings.

Tech Support

You can obtain technical support for the Web site in the following ways:

VIA THE WEB:
http://247.pearsoned.ca/
BY PHONE:
Call Toll-Free: 1-800-677-6337 from 9:00 AM to 6:00 PM Eastern Time, Monday-Friday

BY MAIL:
Glenview Technical Support
A Pearson Education Company
1900 E. Lake Avenue
Glenview, IL 60025

Note: For fastest service, we recommend contacting Technical Support via the Web form.

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